Today I had to make a customer service call and since I was nice, the gentleman was nice back and over the weekend my daughter dumped her father's mail pile on the floor in an attempt to make him clean through it and I realized that we need to do a better job teaching her that if you are nice, people are nice back (I tried explaining this to her, but she was in no mood to listen).
(Eventually I sorted my husbands mail to make going trough it easier and to get it off the floor and he was appreciative—take that dear daughter.)
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